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Frequently Asked Questions

Frequently asked questions

These are some simple answers to common questions we come across.

What accreditation do your courses have?

The Animal Behaviour Consultants of South Africa who are the registering authority for animal
behaviour consultants in Southern Africa recognise our courses as well as being accredited,
recognised and approved in the UK and Europe. To view our accreditations click on this link:

https://www.petsensecollege.co.za/about-us/#accred

How is Pet Sense College connected to Compass Education and Training UK?

We are the exclusive representative of Compass in South Africa and Australia and we market and distribute their courses. The Compass courses available in South Africa can be viewed on our website. The only difference is that you will be paying for your courses in Rands to Pet Sense College and you will have a local tutor and facilitator who can assist with queries. Pet Sense College has merely made it easier for South African students to gain access to these internationally recognised courses.

Will my certification come from Pet Sense College or Compass Education and Training?

Once your course is successfully completed, Compass will provide the certification.

Who will help guide my studying?

When you register, you will be allocated a personal tutor whose job is to mark your work and to provide academic support and guidance if required. He or she will be available for one-to-one support and to answer queries by phone or e-mail if you get stuck. All our tutors are experts in their fields and many also have teaching qualifications and experience.

Can I get a hard copy version of this course?

We use Aramex Courier services to deliver your hardcopy modules.  This fee costs R100 per module.

Can I pay in instalments?

Sure. If you wish to spread the cost you can pay for each module as you complete them or pay a monthly amount of no less than R500.  Your module will only be released once paid in full. Registration payment required upfront as well as the first module.  Thereafter you can decide how to pay for your modules going forward.

How does one go about paying for the course?

We accept cheque, debit and credit card payments via PayFast. Simply use our website to use this facility.  Alternatively you can also pay via EFT into our bank account. Contact us for more info if you are ready to register.

How do I register?

You can use our website to register or download the registration document and email to enquiries@petsensecollege.co.za and we will send an invoice according to your registration document.

If I buy more than one course, do I get a discount?

Yes, ordering more than one course can lead to discounts.

When do the courses start?

There are no specific start dates as each student progresses at their own pace. You should be starting your studies within two days of payment.  Our Canine and Behaviour and Training Instructor’s diploma is the only course which requires attendance.  We run courses from Johannesburg, Cape Town and Durban.

 Are there any exams?

No. Our assessments are based entirely on your coursework.  Coursework consists of module questions, one or two projects and revision questions.  Each module must passed in order to receive the diploma.  If you fail a module, you get one change to re-submit.